Privacy Policy
How we collect, use, and protect your information
Last updated: March 2026
Information We Collect
Falling Springs Manufactured Housing Community collects personal information that you voluntarily provide when you:
- Submit a credit application (including name, contact information, Social Security Number, driver's license, employment history, and financial information)
- Send us a message through our contact form (name, email, phone number, and message content)
- Call or email us directly
How We Use Your Information
We use the information you provide to:
- Process rental and lease-to-own applications
- Conduct credit and background checks (with your consent)
- Communicate with you about your application or inquiry
- Manage our housing community
Data Storage & Security
When you submit a credit application, non-sensitive information (such as your name, contact details, address, and employment history) is stored securely in our database to help our management team process your application. Sensitive information, including Social Security Numbers and driver's license numbers, is never stored in any database. These fields are transmitted via encrypted email (TLS) only.
While we take reasonable measures to protect your information, no method of electronic transmission is 100% secure. We encourage you to contact us by phone if you prefer not to submit sensitive information online.
Third-Party Services
This website uses the following third-party services:
- Resend — email delivery for application and contact form submissions
- Vercel Analytics — anonymous website usage analytics (no personal data collected)
- Google Maps — displaying our community location (subject to Google's Privacy Policy)
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. For application data stored in our system, we can update or remove your non-sensitive records upon request. Sensitive information (SSN, driver's license) exists only in email records held by our management team.
Fair Housing Statement
Falling Springs Manufactured Housing Community is committed to the principles of the Fair Housing Act. We provide equal housing opportunities to all individuals regardless of race, color, national origin, religion, sex, familial status, or disability.
If you believe you have experienced housing discrimination, you may file a complaint with the U.S. Department of Housing and Urban Development (HUD) at hud.gov or by calling 1-800-669-9777.
Contact Us
If you have questions about this privacy policy, please contact us:
Falling Springs Manufactured Housing Community
11 Falling Springs Ln
Ringgold, GA 30736
Phone: (423) 453-3391
Email: nwgaparks@gmail.com
You can also send us a message online.